Privacy Policy

1. Collection of Personal Data

When you submit an online quote inquiry, contact request, or site survey booking through our website, we may collect the following personal information:

• Contact Information: Full name, telephone/mobile number (for calls and WhatsApp follow-up), and email address.
• Project Details: Type of property, requested contracting service (e.g., reinstatement, hacking, tiling, painting), estimated budget, and project description.
• Technical Data: IP hash and timestamp strictly for fraud prevention, rate limiting, and spam protection.

2. Purpose of Collection and Processing

We collect and use your personal information exclusively for the following purposes:

• Evaluating your project scope and preparing an itemized quotation.
• Coordinating on-site inspections, measurements, and site surveys across Singapore.
• Communicating updates, schedule confirmations, and handover details via telephone, WhatsApp, or email.
• Preventing automated bot abuse and maintaining platform security.

3. Data Storage & Security

Inquiry records are stored in a secure, authenticated database with strict role-based access controls. We do not sell, rent, or trade your personal data to external marketing companies. Inquiries are only accessible by authorized project estimators and site supervisors for project execution.

4. Retention and Disposal Policy

We retain customer quote inquiries for a standard period of 365 days to assist with follow-ups, warranty verification, and customer service. Data beyond this period is routinely archived or permanently deleted in accordance with the Singapore Personal Data Protection Act (PDPA).

5. Your Rights and Data Protection Officer Contact

You have the right to request access to or correction of your personal data, or to withdraw your consent for future communications at any time. To make a request, please contact our designated privacy coordinator: